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Personal Support Workers

PSW care at home in Toronto, supervised by nurses

Eldercare Home Health personal support workers help seniors with bathing, dressing, meals, companionship, and respite at home in Toronto. A Registered Nurse supervises every caregiver and manages the care plan at no additional charge. If you are a PSW looking for work, visit our job opportunities page.

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Our approach

Personal support within a nursing-managed model

PSWs are non-clinical caregivers. What sets Eldercare apart is that every PSW works under the direction of a Registered Nurse case manager who writes the care plan, selects the right person for each client, and visits regularly to ensure the care is on track.

Registered Nurse oversight included

PSWs at Eldercare are non-clinical. A Registered Nurse case manager writes the care plan, supervises all caregivers, and visits your parent at home. Nursing oversight is included at no additional charge.

Matched to your parent's needs

The Registered Nurse selects caregivers by skill, language, availability, and fit with your parent's personality. Care in 8 languages means we can usually find a caregiver who speaks with your parent in their first language.

Flexible hours and live-in care

PSW support can range from a few hours a week to full-time live-in care. Shifts start at four hours and you are not locked into a fixed number of weeks or hours.

What we provide

What personal support workers do at Eldercare

In Ontario, PSWs provide hands-on personal care and daily living support. They do not perform clinical tasks, which are overseen by the Registered Nurse. PSW support at Eldercare may include:

  • Bathing, showering, and personal hygiene assistance
  • Dressing and grooming support
  • Meal planning and preparation with attention to diet and appetite
  • Feeding assistance where needed
  • Mobility help, safe transfers, and fall prevention at home
  • Medication reminders (non-clinical)
  • Incontinence care and toileting support
  • Light housekeeping and laundry to keep the home safe
  • Companionship, conversation, and social engagement
  • Respite care to give family caregivers time to rest

Talk with our care team today.

A personal support worker assisting an elderly man at home in a comfortable setting
Families and job seekers

One plan, shared with the family

Families looking for personal support for a parent at home can call us at 416-482-8292 or request a free in-home assessment. A Registered Nurse will visit, assess the situation, and build a care plan.

If you are a PSW looking for employment in Toronto or the GTA, please visit our job opportunities page to learn about open positions at Eldercare Home Health.

Why families choose us

A trusted model for personal support care

Eldercare Home Health has provided personal support care in Toronto since 1995. Every PSW is an employee of Eldercare, screened, insured, bonded, and covered by WSIB. A Registered Nurse case manager supervises all care, at no extra charge. Eldercare is a Veterans Affairs Canada provider and operates within an ISO 9001 certified quality system.

PSWs in Ontario are non-clinical caregivers. Their scope covers personal care and daily living tasks. Nursing tasks such as medication management, wound care, and clinical assessments are carried out by the Registered Nurse. When you call us, a nurse listens to your parent's situation and explains what level of support makes sense.

Since 1995
Caring for Toronto families
8 languages
Spoken by our caregivers
Free
In-home nursing assessment
Getting started

How personal support care begins

Getting started is straightforward. Care can often start quickly, sometimes the same day depending on the circumstances.

  1. 01

    Call our team

    Reach us at 416-482-8292. A Registered Nurse is usually available to discuss your parent's daily needs and what personal support would help most.

  2. 02

    Free in-home assessment

    A Registered Nurse visits your parent at home, assesses their needs, and answers the family's questions. There is no charge and no obligation.

  3. 03

    Care plan and PSW match

    The nurse writes a care plan, then selects a PSW based on skill, language, availability, and fit with your parent's personality and routine.

  4. 04

    Ongoing nurse supervision

    The Registered Nurse case manager visits regularly, supervises the PSW, coordinates with your parent's doctors, and adjusts the plan as needs change.

Talk with our care team today.

Where we serve

Personal support across Toronto and the GTA

Eldercare provides PSW care across Toronto, North York, Scarborough, East York, Etobicoke, and Mississauga. Call to confirm coverage in your neighbourhood.

Good to know

Frequently asked questions about personal support workers

What does a personal support worker do?

PSWs provide hands-on personal care and daily living support: bathing, dressing, grooming, meals, mobility help, companionship, and respite. In Ontario, PSWs are non-clinical. They do not perform nursing tasks. At Eldercare, a Registered Nurse writes the care plan and supervises all PSW care.

Are your PSWs supervised by a nurse?

Yes. A Registered Nurse case manager assesses your parent, writes the care plan, selects the PSW, and visits regularly to check that care is delivered as planned. This nursing oversight is included at no additional charge and is part of how Eldercare provides home care.

What is the difference between a PSW and a Registered Nurse?

PSWs are trained for personal care and daily living support. They do not perform clinical tasks. A Registered Nurse can assess health status, manage medications, provide wound care, and coordinate with physicians. At Eldercare, the Registered Nurse manages the overall plan while the PSW delivers day-to-day support.

How much does personal support worker care cost in Toronto?

Eldercare charges an hourly rate with a four-hour minimum shift. There is no separate fee for Registered Nurse case management. The total weekly cost depends on how many hours of support your parent needs. Call 416-482-8292 and a nurse can explain rates for your situation.

I am a PSW looking for work. How do I apply?

Visit our job opportunities page to see current openings and apply online. Eldercare employs PSWs across Toronto and the GTA, and we are always interested in meeting qualified, compassionate caregivers.

Talk with our care team today.

In-depth guide

Certified Personal Support Workers in Toronto and Mississauga

Eldercare Home Health is committed to providing the highest-quality home health care in Toronto and Mississauga. We focus on matching clients with caregivers who meet their individual medical needs and personal preferences.

Every Eldercare Personal Support Worker is thoroughly trained and screened — including police clearances, annual medicals, vaccinations, and photo identification. Our caregivers are carefully selected, and we only staff compassionate, knowledgeable, and dependable Personal Support Workers we would trust to work with our own families.

As a result of an exclusive agreement between our parent company, Integracare Inc., and the Alzheimer Society of Toronto, we are the only home health care provider in Toronto that educates 100% of our Personal Support Workers in all facets of dementia care.

How our Personal Support Workers support your family

Personal Support Workers provide personalised home health care to help clients maintain independence and enjoy a full life. With the help of a carefully selected Personal Support Worker, you or your loved one will be better able to age well in the comfort of home.

Our team works closely with clients and their families to gauge abilities and limitations so we can provide the highest quality care. With Eldercare Home Health, quality support is accessible around the clock — and all care is managed and supervised by a Registered Nurse at no additional charge.

In addition to personal support services, we also provide nursing care, dementia care, palliative care, wound care, physiotherapy, and massage therapy in Toronto and Mississauga.

* Initial assessments are conducted by a Registered Nurse. Case management may be provided by a Registered Nurse Case Manager or Registered Practical Nurse Case Manager. Caregivers are PSWs, have similar qualifications, or are internationally educated nurses.

Talk with our care team today.

Recognition & partnerships

Award-winning care, trusted partners

National recognition for our workplace and quality, an ISO-certified system, and partnerships that deepen the care we provide.

Awards & accreditation

Best Workplaces in Canada 2021-2026 — Great Place to Work CertifiedCanadian Business Excellence Award Winner 2019–2026 (Excellence Canada)ISO 9001:2015 certified quality-management system (Intertek)

Partners & members

Eldercare Home Health

Book a free in-home assessment

If your parent needs personal support at home in Toronto, a Registered Nurse can visit, assess the situation, and help you plan the right care. Call us or request a free assessment.