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Complex Care

Complex Care

We specialise in care for seniors who have significant and often complex medical needs. Our Registered Nurses lead care for clients with multiple conditions, ensuring each is managed with the attention it requires.

A Black female nurse and an elderly white man reviewing a weekly medication organiser together at a bright kitchen table
What we mean

Complex care, explained

It is one thing to provide care for someone living with dementia. It is another to provide care for someone with dementia who also has diabetes, incontinence, and swallowing difficulty. We have over 30 years of experience with clients who have multiple concurrent needs.

Nutrition

Feeding and swallowing support

We often support clients with swallowing difficulty (dysphagia) who are on minced or pureed diets. Assisting these clients safely and thoroughly takes time and skill. Many facilities cannot provide this level of attention. If your loved one has been losing weight or is frequently dehydrated, we can help.

Incontinence

Dignity and skin care

For incontinent clients, we help minimise discomfort, reduce infection risk, and maintain skin integrity. Our caregivers are trained to provide this care with sensitivity and consistency.

Diabetes

Diabetic care

We have extensive experience with diabetic clients. In addition to hands-on care, our Registered Nurses monitor blood sugar, review medications, and communicate with the client's physician when values are outside the expected range.

Recovery

Post-surgical support

After surgery, getting back on track quickly matters. Eldercare helps with discharge and provides the care your loved one needs at home. Proper support can accelerate recovery and reduce the chance of readmission.

Mental health

Cognitive stimulation and well-being

If your parent is experiencing depression or cognitive decline, companionship, physical activity, and structured daily routines can make a real difference alongside prescribed treatment. Our caregivers introduce activities, support mobility, and help maintain medication schedules under nursing supervision.

Sensory loss

Vision and hearing loss

Vision and hearing loss can lead to isolation, depression, and safety risks at home. Having support through Eldercare can help address these issues directly and keep your loved one connected and safe.

What complex care means

Thirty years of experience with complex needs

We specialize in providing care for Seniors who have significant and often complex care needs. Our unique model of care makes it possible for us to provide the care you or your loved one needs, even when such care is complex. It is one thing to provide care for someone living with Dementia. It is a whole different matter to provide care for someone living with Dementia who is also at risk of falling, has become incontinent, and has swallowing difficulty. We have over 30 years of experience working with clients with complex care needs. We understand the challenges, know the resources available, and can help ensure you or your loved one is well cared for and as safe as possible at home.

Swallowing difficulty and nutrition

We often see clients who have difficulty swallowing (Dysphagia) and are on a minced or pureed diet, drinking thickened fluids to help reduce the chance that they will choke or aspirate their food or drink. If your loved one has swallowing difficulty, then two of the additional issues that they need to be concerned about are weight loss and dehydration. Dehydration can lead to confusion, low blood pressure, and falls.

It can be very time-consuming to assist someone with swallowing difficulty and it is important that they not be rushed so they have a chance to consume their meal. Unfortunately, many facilities and institutions do not have the staff on hand to assist seniors to complete their meals. If your loved one has difficulty swallowing and has been losing weight or is often dehydrated, we can help.

Incontinence care

If your loved one is incontinent we can help minimize their discomfort, lower the risk of infection and complications, and improve skin integrity and overall hygiene. Our caregivers have experience with the various products that are available to manage incontinence and our caregivers will provide care with sensitivity and consistency.

Diabetic care

We have extensive experience working with clients who are diabetic. In addition to providing the hands-on care your loved one needs, we can provide education and help them adhere to their diet, monitor blood sugar, and communicate with their physician when values are outside the expected range.

Post-surgical recovery

If your loved one has had surgery, then it is important to get them back on track and home as quickly as possible. The sooner they return home from the hospital the better. Long hospital stays are associated with a variety of serious issues such as a greater risk of infection, depression, under-nutrition, and deconditioning. Eldercare Home Health will assist with your loved one's discharge and provide the care they need when they return home. Proper care can help accelerate recovery and minimize the chance of readmission.

Mental health and emotional well-being

If your parent is suffering from depression they may be prescribed medication. While medication can, and often does, have an important role to play, companionship, cognitive stimulation, and physical activity can also make a real difference. Having help through Eldercare Home Health can help make it possible for your loved one to participate in community or on-site programmes that can help.

Our caregivers can introduce activities to provide cognitive stimulation, and can help with an appropriate exercise programme, getting to appointments, and more. And because we provide Registered Nursing supervision, we can assist your loved one to take their medication as prescribed.

Vision and hearing loss

Vision and hearing loss can lead to isolation and depression. Vision loss can also affect one's ability to take the correct medication at the correct time, and can impact their participation in daily life. Having care through Eldercare Home Health can help address these issues, and more.

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